Facility Management

TARGET HOSPITALITY PVT LTD. works closely with customers to understand their business and what is important to them. Whether it’s a single site or a number of sites, we identify the best solution for each customer and bring together all the essential elements of facilities management to deliver a one-stop service.
We are focused on providing customer-driven service management solutions .We offer specially designed services to suit the requirements of corporate organizations. We understand what our clients expect from us and provide them a variety of services that can be broadly categorized into:

Maintenance Staff for Corporate & Commercial Premises
The threat from fire carries one of the highest risk to loss of life, and the potential to damage or shut down a business. The facilities management department will have in place maintenance, inspection and testing for all of the fire safety equipment and systems, keeping records and certificates of compliance.

Security Personnel
Security to any organization is necessary to protect the employees and the business and this often comes under the control of the facilities management department, in particular the maintenance of the hardware. Manned guarding may be under the control of a separate department.

Maintenance, testing and inspections.
Maintenance, testing and inspection schedules are required to ensure that the facility is operating safely and efficiently, to maximize the life of equipment and reduce the risk of failure. There are also statutory obligations to be met. The work is planned, often using a computer-aided facility management system.

Cleaning operations are often undertaken out of business hours, but provision may be made during times of occupations for the cleaning of toilets, replenishing consumables (toilet rolls, soap, etc.) plus litter picking and reactive response. Cleaning is scheduled as a series of "periodic" tasks: daily, weekly, monthly.

We provide House Keeping services for corporate offices, Office campus, Industries, IT Industries, Institutes and Commercial Complex by latest methods and well trained, with a high emphasis on state of the art mechanization and use of the most efficient and up to date cleaning practices with the assistance of trained personnels & latest innovative techniques with personal supervision on day to day basis. This would include:

  • Sweeping & Mopping of floors daily with advanced equipments.
  • Sweeping of fact areas and approach roads
  • Carpet Shampooing & Façade Cleaning
  • Furniture maintenance along with regular cleaning of window glasses, doors etc.
  • Disinfecting, toilet dispenser, sanitizing of toilets & garbage disposal etc.

Operational Services
The facilities management department has responsibilities for the day-to-day running of the building; these tasks may be outsourced or carried out by directly employed staff. This is a policy issue, but due to the immediacy of the response required in many of the activities involved the facilities manager will need to keep tight control, often requiring daily reports or an escalation procedure.
Some issues require more than just periodic maintenance, for example those that can stop or hamper the productivity of the business or that have safety implications.[5] Many of these are managed by the facilities management "help desk" that staff are able to be contacted either by telephone or email. The response to help desk calls are prioritized but may be as simple as too hot or too cold, lights not working, photocopier jammed, coffee spills, vending machine problems, etc.
Help desks may be used to book meeting rooms, car parking spaces and many other services, but this often depends on how the facilities department is organized. It may be split into two sections often referred to as "soft" and "hard" services. Soft would include reception, post room, cleaning, etc. and hard the mechanical, fire and electrical services.

The facilities management team will seek to periodically re-tender their contracts, or at the very least bench mark them to ensure they are getting value for money. For this to happen it is necessary to have an up to date list of equipment or assets to send out with the tenders. This information is often retained on the same computer as the maintenance schedule and updating may be overlooked as equipment gets changed, replaced or new items are installed. The asset register is also an important tool for budgeting, used for life cycle costing and for capital expenditure forecasting. To conclude, tendering is therefore an important aspect of his duties.

Commercial property management
Building may be owned by the occupier or leased. Leased properties will be subject to periodic rent reviews.

Business continuity planning
All organizations should have in place a continuity plan so that in the event of a fire or major failure the business can recover quickly. In large organizations it may be that the staff move to another site that has been set up to model the existing operation. The facilities management department would be one of the key players should it be necessary to move the business to a recovery site.

Space allocation and changes
In many organizations, office layouts are subject to frequent changes. This process is referred to as churn rate, expressed as the percentage of the staff moved during a year. These moves are normally planned by the facilities management department using computer-aided design. In addition to meeting the needs of the business, compliance with statutory requirements related to office layouts include: the minimum amount of space to be provided per staff member; fire safety arrangements; lighting levels; signage; ventilation; temperature control and welfare arrangements such as toilets and drinking water. Consideration may also be given to vending, catering or a place where staff can make a drink and take a break from their desk.